FAQ
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What makes ommi jewelry different?
Ommi jewelry collections are me to be lived in.We take pride in our commitment to high-quality, long-lasting gold filled jewelyr with thoughtful design and community-first approach. Each piece in our jewelry collection is made to feel personal, wearable and timeless.
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Can i wear my ommi jewelry pieces everyday?
Yes, Our jewelry is made for everyday wear. Our gold plated stainless steel jewelry is durable, tarnish resistant, and safe for sensitive skin, so you can shower, workout and live your life in them.
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how should i care for my ommi jewelry?
A gentle wipe with a soft cotton cloth is usually all you need to have your jewelry sparkling again. It is best to avoid harsh cleaners, perfumes and chemicals to help keep your jewelry looking its best. Store in a cool dry place when not being worn.
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Do you accept returns and exchanges?
We want you to fall in love with each piece of jewelry in your collection,n. If something isn’t quite right, we are happy to offer a store credit within our 14 day return window, as long as the items is unworn and in it’s origional condition.
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what if my item is damaged or needs repair?
We understand things happen, so we repairs or replacements for our jewelry on the odd change that it is delivered damanged or is in need of repair. Please reach out to us as soon as possible with your order number and a photo of the item, our team will guide you through next steps.
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When will my order ship?
Orders typically ship out within 2-3 business days (Mondays & Thursdays). We are a small but agile team, so delays can occur, but not often. You will receive an order confirmation and tracking information once your order is on its way.